Kudos to Debbie Dayton of Deutsche Bank

Wednesday, November 18, 2009 by Kevin Iwamoto
I'm so proud and gratified about Deutsche Bank's global head of travel-related services Debbie Dayton being named 2009 International Travel Manager of the Year. Business Travel News bestowed the honor on Debbie at the ACTE educational conference in Prague.

About two years ago, Debbie and her team of 12 began consolidating and automating business and meetings travel processes worldwide. A major component of the program was re-engineering meetings globally -- not an easy task, speaking from experience creating a standardized global program at Hewlett-Packard. The bank, working with StarCite, automated budgeting, requests for proposals  (RFPs), reporting, reconciliation and data modules.

"Dayton and the bank's travel and events teams in the past two years led immense global changes by bringing worldwide consistency in automation and processes and arming the company for negotiations with hundreds of data elements," BTN's article says.

I'd also like to highlight the accomplishments of Shawn Radek for special congratulations. Shawn is the banks' VP and project leader for the meetings program. Shawn did a lot of the hard work overseeing the transformation of the firm's legacy system of managing meetings by spreadsheet to the new automated tool.

In just one improvement, Deutsche Bank's automated budgeting tool now projects the total cost of an event, including transportation spending -- before the meeting is approved. Further, the bank stays on top of things by pre-loading average negotiated hotel rates, airfares, F&B costs and other metrics biannually. 

Read more about Deutsche Bank's new SMMP -- continuing to spread to more of its operating regions across the globe -- on BTN. Congratulations to Debbie and Shawn for setting the benchmark for how a global implementation and program should be.  For any naysayers out there, Deutsche Bank proves you can successfully implement and manage a global meetings program.

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