FutureWatch: Slugging it Out with Fewer Dollars, Staff

Friday, January 15, 2010 by Kevin Iwamoto
Doing more with fewer dollars and less support staff is a common theme in the meetings management industry these days (Actually, this is pretty common among most industries -- at least judging from complaints I hear from friends in other lines of business.). So I wasn't surprised to read a new FutureWatch study that found one in five corporate planners polled are doing more with less, and 14% are concerned about a lack of staff and too much responsibility.

FutureWatch, an annual study by Meeting Professionals International (MPI) and American Express, says that these issues have replaced last year's worries over the economy and falling attendance. So the realities have sunk in, and we're dealing with them, says a summary of FutureWatch, which I read about on management.travel.

But the good news for our industry overall is that the 356 corporate planners polled are expecting nearly 4% more meetings and and 11.7% more participants at their events this year versus last (although, ironically, that'll mean even more work for the already over-stretched). And a good amount of both suppliers (41%) and planners (28%) interviewed expect industry conditions to improve gradually this year.

And if you don't already know this from your own experience, meetings will not return to the way it was before the Great Recession, says the survey. The majority of planners (967 overall meeting planners were polled) expect this year to concentrate on more stringent budget controls, improved operating efficiencies and closer attention to value and ROI of meetings, among other things.

Those are good developments and reflect increasing awareness of strategic meetings management and the planning, budgeting and meetings management software behind it that drives results. Another bonus from technology is that it actually cuts planners’ and managers’ workloads – as it automates routine sourcing, budget-making, attendee management and other tasks.

So, from my perspective, the main message of this year's FutureWatch is that when the going gets tough, the tough get going. And even though we've got our hands full, we as an industry have come to a healthier respect for doing meetings right – the managed way!

Check out this whitepaper on how meetings technology can reduce your work load and help you better manage meetings, too.

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